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prosumer

A prosumer is a pro-active con-sumer; culturally and socially aware, building a composite identity of consumer brands and taking an active role in choosing a product or service. This means access to more (relevant) information 24/7, a demanding task but with considerable reward. Meeting this demand can create one of your organisation’s most important advocates.

How is this manifest in an Internet-based marketing strategy? Think personal referrals, ‘send a friend this link’ and email postcards. All of these devices are examples of savvy marketers understanding and providing an outlet for prosumers to make public their personal views.

Source: The Intelligence Factory (now defunct)

Related terms: blog, viral marketing

 

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